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Admin Features

Part of the WebLa Subscription Plugin — See main usage guide

Overview

In the Shopware admin, you will find all tools for managing subscriptions. The plugin adds a new area under Orders → Subscriptions that includes a dashboard, a list view, and detail pages.

Dashboard

Location: Orders → Subscriptions → Dashboard

The dashboard provides an overview of the key metrics for your subscription business:

KPI Cards

Metric Description
Active Subscribers Number of customers with at least one active subscription
Upcoming Renewals Renewals due in the next 7 days
Monthly Revenue (MRR) Estimated monthly recurring revenue
Churn Rate Percentage cancellation rate over a rolling period

Subscription List

Location: Orders → Subscriptions

Columns

Column Description
Customer Customer name
Status Current subscription status with colour indicator
Interval Delivery interval in weeks
Next Renewal Date of next planned renewal
Payment Method Configured payment method
Created Date of subscription creation

Filtering and Sorting

  • Status Filter: Filter by active, paused, cancelled, and other statuses
  • Sorting: Click on a column header to sort
  • Search: Search by customer name

Subscription Detail View

Location: Orders → Subscriptions → [Select Subscription]

The detail page is divided into multiple tabs:

Tab: General

Shows all basic information about the subscription:

  • Customer: Name and link to customer profile
  • Sales Channel: The associated sales channel
  • Status: Current status with change option
  • Interval: Delivery interval (changeable)
  • Next Renewal: Planned date
  • Payment Method: Current payment method (changeable)
  • Initial Order: Link to the original order
  • Base Price: Total price per delivery
  • Coupon Applied: Whether a coupon was used on the initial order

Mollie Data (if applicable)

  • Mollie Customer ID: The customer's ID at Mollie
  • Mollie Mandate ID: The payment mandate ID
  • SEPA Failure Count: Number of failed SEPA direct debits

Notes

Free-text field for internal notes about the subscription. These are only visible in the admin and are not communicated to the customer.

Tab: Items

Shows all products in the subscription:

  • Product Name: With link to the product
  • Quantity: Order quantity per renewal
  • Unit Price: Price per unit
  • Quantity Change: Adjust quantity directly

Tab: Order History

Chronological list of all previous renewals:

  • Renewal Number: Sequential number
  • Order Number: Link to the associated order
  • Type: Initial order or renewal
  • Date: Time of the order

Admin Actions

Pause Subscription

  1. Open the subscription in the detail view
  2. Click Pause
  3. The subscription is paused immediately

Reactivate Subscription

  1. Open a paused subscription
  2. Click Reactivate
  3. The subscription is reactivated and a new renewal date is calculated

Cancel Subscription

  1. Open the subscription in the detail view
  2. Click Cancel
  3. The subscription is permanently ended

Force Renewal

Creates an immediate renewal order regardless of the scheduled date.

  1. Open the subscription in the detail view
  2. Click Force Renewal
  3. A new order is created

Change Interval

  1. Open the subscription in the detail view
  2. Change the value in the Interval field
  3. Save the change

Change Payment Method

  1. Open the subscription in the detail view
  2. Select a new Payment Method
  3. Save the change

Adjust Item Quantities

  1. Open the Items tab
  2. Change the quantity in the input field
  3. The change is saved automatically

Edit Notes

  1. Open the General tab
  2. Write your note in the free-text field
  3. Click Save Notes

Integration with Other Admin Areas

Customer Profile

In the customer profile (Customers → [Customer]), an additional Subscriptions card is displayed that lists all subscriptions for the customer. From here, you can navigate directly to the subscription detail view.

Product Details

On the product page (Catalogues → Products → [Product]), a Subscription tab is displayed where you can configure the available subscription options for this product.

Permissions

The plugin defines its own permissions that can be assigned via roles:

Permission Description
webla_subscription:read Read and list subscriptions
webla_subscription:create Create subscriptions
webla_subscription:update Edit subscriptions
webla_subscription:delete Delete subscriptions
webla_product_subscription_option:read Read product options
webla_product_subscription_option:create Create product options
webla_product_subscription_option:update Edit product options
webla_product_subscription_option:delete Delete product options

Configure these under Settings → System → Users & Permissions → Roles.