Admin Features¶

Part of the Subscription Plugin for Mollie — See main usage guide

Overview¶

In the Shopware admin, you will find all tools for managing subscriptions. The plugin adds a new area under Orders → Subscriptions that includes a dashboard, a list view, and detail pages.

Dashboard¶

Location: Orders → Subscriptions → Dashboard

The dashboard provides an overview of the key metrics for your subscription business:

KPI Cards¶

Metric	Description
Active Subscriptions	Number of subscriptions in the Active status
Upcoming Renewals	Active subscriptions due for renewal in the next 7 days
Monthly Revenue (MRR)	Estimated monthly recurring revenue — each active subscription's base price normalised to a month (4.33 weeks)
Churn Rate	Subscriptions cancelled in the last 30 days, divided by active plus recently cancelled ones

Below the KPI cards, the dashboard breaks down all subscriptions by status (active, paused, cancelled, expired, SEPA failed, awaiting prepayment, payment pending) and shows alert banners when SEPA failures or outstanding prepayments exist.

Subscription List¶

Location: Orders → Subscriptions

Columns¶

Column	Description
Customer	Customer name
Status	Current subscription status with colour indicator
Interval	Delivery interval in weeks
Next Renewal	Date of next planned renewal
Payment Method	Configured payment method
Created	Date of subscription creation

Filtering and Sorting¶

Filters live in the sidebar (funnel icon):

Status: active, paused, cancelled, expired, SEPA failed, awaiting prepayment, payment pending
Payment Method: card, SEPA, PayPal, invoice, prepayment
Interval: filter by interval in weeks
Next Renewal From / To: date range on the next renewal date
Sorting: Click on a column header to sort
Search: The search bar matches customer name, email address and customer number

Note: A CSV export exists as an API endpoint (POST /api/_action/webla-subscription/export) but has no button in the administration.

Subscription Detail View¶

Location: Orders → Subscriptions → [Select Subscription]

The detail page is divided into multiple tabs:

Tab: General¶

Shows all basic information about the subscription:

Customer: Name and link to customer profile
Sales Channel: The associated sales channel
Status: Current status with change option
Interval: Delivery interval (changeable)
Next Renewal: Planned date
Payment Method: Current payment method (changeable)
Initial Order: Link to the original order
Base Price: Total price per delivery
Coupon Applied: Whether a coupon was used on the initial order

Mollie Data (if applicable)¶

Mollie Customer ID: The customer's ID at Mollie
Mollie Mandate ID: The payment mandate ID
SEPA Failure Count: Number of failed SEPA direct debits

Notes¶

Free-text field for internal notes about the subscription. These are only visible in the admin and are not communicated to the customer.

Tab: Items¶

Shows all products in the subscription:

Product Name: With link to the product
Quantity: Order quantity per renewal
Unit Price: Price per unit
Quantity Change: Adjust quantity directly

Tab: Order History¶

Chronological list of all previous renewals:

Renewal Number: Sequential number
Order Number: Link to the associated order
Type: Initial order or renewal
Date: Time of the order

Admin Actions¶

Pause Subscription¶

Open the subscription in the detail view
Click Pause
The subscription is paused immediately

Reactivate Subscription¶

Open a paused subscription
Click Reactivate
The subscription is reactivated and a new renewal date is calculated

Cancel Subscription¶

Open the subscription in the detail view
Click Cancel
The subscription is ended and the customer can no longer manage it in the portal

Note: Unlike customers, an admin can reactivate a cancelled subscription — the cancellation date and reason are cleared.

Force Renewal¶

Creates an immediate renewal order regardless of the scheduled date.

Open the subscription in the detail view
Click Force Renewal
A new order is created

Change Interval¶

Open the subscription in the detail view
Change the value in the Interval field
Save the change

Change Payment Method¶

Open the subscription in the detail view
Select a new Payment Method
Save the change

Adjust Item Quantities¶

Open the Items tab
Change the quantity in the input field
The change is saved automatically

Edit Notes¶

Open the General tab
Write your note in the free-text field
Click Save Notes

Integration with Other Admin Areas¶

Customer Profile¶

In the customer profile (Customers → [Customer]), an additional Subscriptions card is displayed that lists all subscriptions for the customer. From here, you can navigate directly to the subscription detail view. The card also carries an Interval change allowed switch that overrides the global setting for this one customer.

Product Details¶

On the product page (Catalogues → Products → [Product]), the plugin adds a Subscription Options card at the bottom of the General tab, where you configure the available subscription options and the Subscription only mode for this product.

Permissions¶

The plugin defines its own permissions that can be assigned via roles:

Permission	Description
`webla_subscription:read`	Read and list subscriptions
`webla_subscription:create`	Create subscriptions
`webla_subscription:update`	Edit subscriptions
`webla_subscription:delete`	Delete subscriptions
`webla_product_subscription_option:read`	Read product options
`webla_product_subscription_option:create`	Create product options
`webla_product_subscription_option:update`	Edit product options
`webla_product_subscription_option:delete`	Delete product options

Configure these under Settings → System → Users & Permissions → Roles.

Rule Builder Conditions¶

The plugin adds three conditions to the rule builder (Settings → Rules). Use them to make shipping methods, payment methods or promotions depend on subscriptions.

Condition	Group	Description
Cart contains subscription product	Cart	Matches as soon as at least one item in the cart is a subscription — both per-product options and cart-wide subscriptions.
Item is a subscription product	Item	Evaluates a single cart item, for use in promotions and item-level rules.
Number of active subscriptions	Customer	Compares how many active subscriptions the logged-in customer has, for example "at least 1".

Typical uses: restrict a payment method to subscription carts, hide express shipping for subscriptions, or grant a promotion only to customers who already have an active subscription.

The Number of active subscriptions condition is evaluated while the cart is calculated. It therefore works for shipping methods, payment methods, promotions and cart rules, but not for rules that are evaluated without a cart, such as dynamic product groups or product price rules.