Settings¶
The global settings are located under Settings → System → Plugins → Customer Tax Country → … (context menu) → Config.
Settings apply per sales channel. Select the sales channel at the top, or keep "All sales channels" for a shop-wide value.
Customer Tax Country Settings¶
Global tax base mode¶
Defines which country is used as the tax base when no tax base is set on the customer or the customer group.
| Option | Meaning |
|---|---|
| Shopware default (default) | Shopware decides as usual (shipping country). |
| Billing country | Tax status and tax rate follow the billing address chosen at checkout. |
| Shipping country | Tax status and tax rate follow the shipping address. |
Behaviour when the VAT-ID service (VIES) is unavailable¶
Applies only when the online VIES check does not respond. Definitive online results are cached and are not affected by this setting.
| Option | Meaning |
|---|---|
| Formal check (offline format validation) (default) | Only the format of the VAT ID is validated. |
| Treat as valid (apply 0%) | The VAT ID is considered valid and no VAT is charged. |
| Treat as invalid (normal tax) | The VAT ID is considered invalid and normal tax applies. |
Note: "Treat as valid" charges 0% without a confirmed check while the service is down. Convenient for the customer, but it shifts the tax risk to you.
Settings on customers and customer groups¶
In addition to the global setting, the plugin installs the custom field Tax base (shipping/billing country) on customers and customer groups. See Usage.